Legal
Privacy notice
This notice explains how Medical Wellness London handles personal information submitted through this website.
Who we are
Medical Wellness London, 61 Mansell Street, London E1 8AN. If you have any question about this notice or about your information, contact us at info@medicalwellnesslondon.co.uk or on 020 4636 7333.
Data controller registration details: [to confirm].
What we collect through this website
The booking form collects the minimum needed to arrange an appointment: your name, phone number, email address, the service you are interested in, and anything you choose to tell us in the message field.
Please share only what you are comfortable sending through a website form. Anything you write about your health is treated as special category data and handled with corresponding care. You are always welcome to leave the message field blank and tell us the detail by phone instead.
How we use it
- To contact you and arrange your appointment. That is the purpose of the form, and we use the details for nothing else.
- We do not use your details for marketing.
- We do not sell or share your details for advertising.
Cookies and tracking
This website does not use analytics, advertising tags or tracking cookies.
Who processes the form
Form submissions are delivered to the clinic by Formspree, a form processing service, acting as a processor on our behalf. Details of the processing agreement: [to confirm].
How long we keep it
Enquiry details are kept only as long as needed to arrange your care and meet our legal obligations. Specific retention periods: [to confirm].
Your rights
Under UK data protection law you have rights over your personal information, including the right to access it, correct it, and in some circumstances have it deleted. To exercise any right, contact info@medicalwellnesslondon.co.uk.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Clinical records
Information about how patient clinical records are held and protected is available from the clinic directly.